SPAMZAPPER FAQ

Frequently asked questions about SpamZapper.

"Will it eliminate 100% of my spam?" Answer: No. We will do our best to set up the filters to eliminate as much spam as possible and we will periodically be updating them.
"Can it mark legitimate email as spam?" Answer: Yes. That's why we will put the filtered messages in a separate SPAM folder for your review. You should periodically check the SPAM folder for valid messages.
"How does it work?" Answer: SpamZapper scans all incoming and outgoing email for certain criteria set up by the administrator in an attempt to filter out spam email. It scans subject lines and header information in addition to other technical data associated with each email message in order to determine if the message is spam. The administrator can alter each of the criteria in order to fine tune the system from time to time to meet changing conditions.
"How effective is it?" Answer: Although your results may vary, we have found that SpamZapper accurately identifies and eliminates over 95% of spam messages. Our test email accounts that typically receive over 150 spam messages a day now only receive 4 or 5 spam messages a day.
"Will I lose any email because of SpamZapper?" Answer: No. SpamZapper will put any email filtered as spam into a separate SPAM folder for you to monitor. You can view filtered messages in your spam folder by signing in on the SpamZapper Home Page. From there you can delete spam messages or move legitimate messages to your Inbox. This way if any email gets placed in the SPAM folder by mistake, you can still retrieve them and not lose them. USA Choice will automatically purge old messages in your spam folder periodically.
"How do I sign up for SpamZapper?" Answer: It's easy. Just click HERE and follow the simple instructions.
"How much does it cost?" Answer: The cost is $1.00 per month per non-commercial email account (if your email address has "usachoice.net" or "usachoice.com" in it) and $2.00 per month per commercial email account to be billed annually.
"Why do I have to pay for SpamZapper?" Answer: We have to charge for SpamZapper because we have to manage and support the service, much like the other services we provide. We continually monitor the SpamZapper service to ensure that it is working as efficiently and reliably as possible. If you stop and consider the amount of time you spend per day dealing with unwanted email, we're sure you'll feel SpamZapper is well worth the cost.
"Do I have to pay for SpamZapper separate from my internet bill?" Answer: You will be billed annually in the month in which you signed up for SpamZapper. If that coincides with your internet bill you can combine the payment.
"Can I charge SpamZapper on my credit card?" Answer: If you pay your internet bill by credit card, your SpamZapper fee will be charged to your credit card as well.

NOTICE!
CUSTOMERS WITH EMAIL ADDRESSES OF:

@KEY-NET.NET
@GROUNDHOG.NET
@TCIS.NET

OR ANY COMMERCIAL DOMAIN EMAIL ADDRESS (example: sales@mycompany.com).

At this time any customers with email addresses with other than @usachoice.net cannot sign up for SPAMZAPPER with their normal email address. Please call our tech support at 678-8831 ext. 1 if in the Oil City area or 1-877-872-6382 ext. 1 if outside of the Oil City area and leave a message or email tech@usachoice.net for assistance.